![]() Thanks for the info about their customer support, I feel a little better about an RMA now.My apologies, my original wording was not very clear in communicating my intent. I bought the board on Amazon last week so it hasn't been very long since I've had the board. Thank you for the quick reply and I will try to restart the BIOS using what you said. My RAM is 2400 MHz and the model number is CMK8GX4M1A2400C16R. I took out the little battery and put in back in on the motherboard and I heard that is one way to reset the BIOS but I will try it by jumper next time, thanks for the suggestion. I'm a little confused what minimum config is, is it just the parts that you stated? If so I have tried that outside the case and I still get the same results. I did install the motherboard correctly into the case but took everything out and set it up outside the case with the same results. The RAM was completely plugged in and I took it out and put it back in multiple times. I saw a good amount of people online having a problem with the BIOS so I'm still leaning towards that even if it is a supported CPU. I did plug DVI and HDMI into the Graphics card as well and it didn't work. I tried to use the ports on the motherboard a found out later that it didn't work so I just included it anyway. I bought the board off Amazon so a BIOS update service wasn't available. Which Corsair Vengeance LPX 8GB is it? 3000MHz or else? the 3000MHz version is not officially supported by MSI Reset BIOS by jumper, have a look at your manual "clrCMOS" Try minimum config, only ram, graphics card, cpu with cooler, power supply and motherboard Is the RAM completely plugged in? Motherboard correctly installed into the case? Even Ryzen 7 is supported from the beginning. Only the 1300X and the 1200 would be problematic as well as the Ryzen PRO CPUs. The compatibility list states that the 1500X is supported since the first released BIOS 1.0. VGA can´t work, because your graphics card only has DVI-D/HDMI/DisplayPort connections.ĭid you plug in your monitor into the motherboard? This won´t work as well because Ryzen has no integrated graphics chip. Does this change anything or could the BIOS still not be updated? I still don't think the CPU or RAM is the problem but now I'm a little unsure.Ī BIOS update is always a good thing if it comes to Ryzen systems, that´s why I recommend to buy the BIOS update service from the shop as well, before getting started. Graphics Card: Gigabyte GeForce GTX 1060 3GB Windforce OCĮdit 1: I looked at the serial number and it said the manufacture date was 08/17. Is this a BIOS problem and if it is what is the easiest way to fix it? If it isn't a BIOS problem what could it be? ![]() I have tried HDMI, VGA, and DVI and nothing works. ![]() ![]() The PC turns on but I don't get anything on the monitor. I've read in a lot of different places, including here, that it is a BIOS problem and that I would either need to find a Ryzen 7 CPU to update the BIOS or RMA the Motherboard. I have moved the RAM to the other slot but that doesn't do anything, the power supply and graphics card seems to be working fine, and the CPU has no bent pins. So I bought some pc parts for a new build and I plugged it all in and the CPU and RAM debug LEDs turn on and I get nothing on the monitor.
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